Metro Gold Line Utility Relocation Program

We’re working in Ramsey and Washington counties to continue providing safe, reliable service. Our work will include relocating, replacing and retiring existing natural gas and electric utilities so that Metro Transit’s METRO Gold Line Bus Rapid Transit Project can be built. Visit metrotransit.org/gold-line-project for more information about the Metro Gold Line BRT Project.

Work began in summer 2022 and will continue through 2023. Schedules are subject to change.

Our work needs to be completed so the METRO Gold Line Bus Rapid Transit (BRT) Project can be built.

Public safety is at the foundation of all we do. The safety of the public around our system influences every decision we make. We take a proactive approach to public safety by implementing safety measures before, during and after construction.

The project has been designed to continue to meet federal and state standards and safety requirements for installing, maintaining and operating our infrastructure.

A common cause of utility incidents happens from digging near underground utilities without following proper guidelines. Before you dig, call 811 or visit gopherstateonecall.org to have buried utility lines located and marked.

We will keep you informed by:

• Sharing regular updates via website, email and hotline.
• Responding to your questions as quickly as possible.
• Communicating proactively with you.

Some customers may experience temporary service interruptions. We will communicate impacts with you directly.

Work can occur in multiple areas at the same time. Our website and hotline will have up-to-date information to keep you informed. Here’s what to expect:

• Utility line marking and survey holes.
• Equipment, crews and materials.
• Road, sidewalk and lane restrictions/closures.
• Access changes and shifted lanes.
• Construction noise.

Work areas change frequently. Follow these tips for your safety and the safety of our crew:

• Watch for workers and equipment.
• Stay outside of and away from work areas.
• Follow directions on signs and from crew members.
• Reduce your speeds.
• Stay alert! Traffic control changes regularly.
• Avoid using your cell phone.

If you ever suspect a natural gas leak, leave your location immediately. Once safely away, call 911, then the Xcel Energy gas emergency hotline at 800-895-2999.

It’s important to be able to quickly recognize potentially dangerous gas leaks, so use your senses. Signs of a leak include:

• “Rotten egg” or sulfur-like odor. It may smell differently to you, though.
• Hissing, whistling or roaring noise outside near the natural gas line or inside near appliances.
• Dirt spraying into the air or continuous bubbling in a creek or pond.
• Unexplained dead or dying vegetation.

If you see a power line that is down or broken, DO NOT touch it and clear the area immediately. Once you are safely away contact Xcel Energy’s electric emergency number: 800-895-1999. You should always assume downed power lines are live and carry a current strong enough to cause severe injury or death.

We want to hear from you. Complete the comment form below, email GoldLine@XcelEnergyNGProjects.com or call 763-273-5546.